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The customer's guide

Your websites, email, databases and files: everything in your hosting account, step by step.

  1. 1 Signing in and your profile Your password, two-factor sign-in, passkeys and email address - and what to do when locked out.
  2. 2 Websites and domains Adding a site or subdomain, pointing a domain here, free SSL, PHP version, redirects, logs and usage.
  3. 3 Email Mailboxes, forwarders, auto-replies, webmail, settings for mail apps, and email routing.
  4. 4 Databases MySQL, PostgreSQL and MongoDB: databases, logins, phpMyAdmin and Adminer.
  5. 5 Files and backups The file manager, the trash, FTP logins, your backups and restoring them, and fixing permissions.
  6. 6 WordPress and apps Installing WordPress, one-click sign-in, updates, restore points, cloning, and Softaculous.
  7. 7 Advanced tools SSH and the terminal, cron jobs, containers, Node.js and Python, DNS, Cloudflare, Malware Watch, collaborators and AI.